Refund policy

Return & Refund Policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

To start a return, please contact us at returns@alignarastore.com.

If your return is accepted, we will provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Non-returnable items
We do not accept returns for items that show signs of use, misuse, or damage caused by the customer.

Refunds
Once we receive and inspect your return, we will notify you if the refund is approved. If approved, your refund will be processed to your original payment method within 5–10 business days.

Return shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect